Productivity improvement in business-related services depends heavily on investment in intangibles, such as training, customer relationship management, brand image, internal organisation, investment in software and ICT.
L'amélioration de la productivité des services liés aux entreprises dépend fortement des investissements en biens incorporels, tels que la formation, la gestion de la relation client, l'image de marque, l'organisation interne, l'investissement en logiciels et les TIC.
